A vehicle-attached device that connects the interior & exterior air for ventilation and temperature control,
featuring a visible interface for informing bystanders and remote monitoring for user convenience.
Research Insight
I began the research process by exploring the possibility and current limitations of pet products that placed in vehicle for multiple use with a focus on interviewing dog owner and passerby in Petco and PetSmart, research papers, and market studies of existing products.
User Research
Users’ goals and frustrations are identified
I kicked off by conducting users interviews with dog owners and pet lovers from different backgrounds, race and genders who share interests and care in pets in vehicle. This process help me better understand the audience I’m designing for.
The interviews focus on gathering key information and help me define:
Based on curiosities, I interviewed 18 pet owners (14 dog owners) with different sizes and personalities of pets. The study helped me discover key insights and identify critical issues in this process.
IN CONCLUSION
When seeing/leaving dogs inside the vehicle, the reason behind the anxiety is the invisibility of inner condition once outside the vehicle. Other concern includes dog’s mental health and the safety issue of the owner’s vehicle.
The affinity map below showed the emotional, behavioral, and routine patterns involved in scenarios where dogs are left in vehices. It tracks the owner’s activity accorss different phrases.